{"id":365,"date":"2019-10-16T10:00:50","date_gmt":"2019-10-16T10:00:50","guid":{"rendered":"http:\/\/southwestvending.com\/blog\/?p=365"},"modified":"2019-10-18T15:14:59","modified_gmt":"2019-10-18T15:14:59","slug":"technology-plays-important-role-phoenix","status":"publish","type":"post","link":"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/","title":{"rendered":"Technology Plays an Important Role in Phoenix"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized1AdobeStock_269094832-1024x683.jpg\" alt=\"vending technology in phoenix break rooms\" class=\"wp-image-366\" srcset=\"https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized1AdobeStock_269094832-1024x683.jpg 1024w, https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized1AdobeStock_269094832-300x200.jpg 300w, https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized1AdobeStock_269094832-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In 2019\nstate-of-the-art technology is king, especially in Phoenix break rooms. But,\nand it\u2019s a big one, adopting new technology should not come at the expense of\ngood employee experiences. Based on the most recent <a href=\"https:\/\/www.tsys.com\/Assets\/TSYS\/downloads\/rs_2018-us-consumer-payment-study.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Consumer Payment Study<\/a>\nperformed by Total System Services (TSYS), researchers found that while\nAmericans want to adopt and use the newest payment technology to pay for\npurchases, they also want to be able to speak with someone when there is a problem.<\/p>\n\n\n\n<p>For Phoenix\nemployers, the challenge is to find the ideal balance between state-of-the-art\npayment technology and old-fashioned customer service when it comes to the\nbreak room experience.<\/p>\n\n\n\n<p><strong>What\nEmployees Look For<\/strong>\n&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>the option to use a mobile device &#8211; whether it\u2019s through a mobile payment app or a bank\u2019s app &#8211; to pay for snacks, beverages and fresh food\u00a0<\/li><li>speed, agility and convenience during the buying process<\/li><li>intuitive and user-friendly equipment and processes<\/li><li>personalized offers based on individual purchasing preferences such as buy-4-get-1-free and information about promotions and rewards<\/li><\/ul>\n\n\n\n<p>Adding new <a href=\"https:\/\/southwestvending.com\/technology.php\">technology<\/a> in the break room also helps employers provide excellent refreshment services. Vending equipment, open-front coolers and touchscreen self-checkout kiosks are connected to vending suppliers, thus supporting remote data management or sales and inventory data analysis as well as machine maintenance. <a href=\"https:\/\/southwestvending.com\/vending.php\">Vending machines<\/a> with sought-after products and less time offline are a win for everyone.<\/p>\n\n\n\n<p><strong>\u201cOld-fashioned\u201d\nCustomer Service<\/strong><\/p>\n\n\n\n<p>Reflecting on\nthe TSYS study, John Dale Hester, Senior Vice President of Relationship\nManagement at TSYS, explained, \u201cAmericans are demonstrating a strong appetite\nfor digital technologies\u2026but that willingness to adopt the latest technology\nhas its limits. When people encounter a problem\u2026most still want to interact\nwith a real person.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized2AdobeStock_269603771-1024x683.jpg\" alt=\"vending technology in phoenix break rooms\" class=\"wp-image-367\" srcset=\"https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized2AdobeStock_269603771-1024x683.jpg 1024w, https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized2AdobeStock_269603771-300x200.jpg 300w, https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized2AdobeStock_269603771-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>When Phoenix\nemployees have a problem with any part of the refreshment services in their break\nroom, there must be a way to connect with someone who can help solve the\nproblem. Whether it\u2019s via a facility\/office manager or the mobile app,\neffective customer service in the break room is about helping your employees be\nas successful as possible.<\/p>\n\n\n\n<p>But ultimately, customer service issues in the break room should fall back to your Phoenix refreshment provider, and Southwest Vending understands that. Not only do we offer state-of-the-art technology and sought-after snacks, beverages and fresh food, but we deliver top-notch customer service. Your employees\u2019 <a href=\"https:\/\/southwestvending.com\/micro-markets.php\">break room<\/a> experiences are important to us.<\/p>\n\n\n\n<p>For more information about delivering top-notch technology and \u201cold-fashioned\u201d customer service in your break room, please call <a href=\"https:\/\/southwestvending.com\/contact.php\">Southwest Vending<\/a> at 623.780.3016. We look forward to designing the best solution for your organization.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2019 state-of-the-art technology is king, especially in Phoenix break rooms. But, and it\u2019s a big one, adopting new technology should not come at the expense of good employee experiences. Based on the most recent Consumer Payment Study performed by Total System Services (TSYS), researchers found that while Americans want to adopt and use the [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":366,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vending-machine-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technology Plays an Important Role in Phoenix | Southwest Vending<\/title>\n<meta name=\"description\" content=\"In 2019 state-of-the-art technology is king, especially in Phoenix break rooms. But, and it\u2019s a big one, adopting new technology\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technology Plays an Important Role in Phoenix | Southwest Vending\" \/>\n<meta property=\"og:description\" content=\"In 2019 state-of-the-art technology is king, especially in Phoenix break rooms. But, and it\u2019s a big one, adopting new technology\" \/>\n<meta property=\"og:url\" content=\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/\" \/>\n<meta property=\"og:site_name\" content=\"Southwest Refreshments Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-16T10:00:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-18T15:14:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized1AdobeStock_269094832.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2742\" \/>\n\t<meta property=\"og:image:height\" content=\"1828\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Katie Waxman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katie Waxman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/\"},\"author\":{\"name\":\"Katie Waxman\",\"@id\":\"https:\/\/southwestvending.com\/blog\/#\/schema\/person\/c4ec006cbb8cd10043ee1266a13a4f1f\"},\"headline\":\"Technology Plays an Important Role in Phoenix\",\"datePublished\":\"2019-10-16T10:00:50+00:00\",\"dateModified\":\"2019-10-18T15:14:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/\"},\"wordCount\":432,\"publisher\":{\"@id\":\"https:\/\/southwestvending.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized1AdobeStock_269094832.jpg\",\"articleSection\":[\"Vending Machine Technology\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/\",\"url\":\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/\",\"name\":\"Technology Plays an Important Role in Phoenix | Southwest Vending\",\"isPartOf\":{\"@id\":\"https:\/\/southwestvending.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/southwestvending.com\/blog\/technology-plays-important-role-phoenix\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/southwestvending.com\/blog\/wp-content\/uploads\/2019\/10\/resized1AdobeStock_269094832.jpg\",\"datePublished\":\"2019-10-16T10:00:50+00:00\",\"dateModified\":\"2019-10-18T15:14:59+00:00\",\"description\":\"In 2019 state-of-the-art technology is king, especially in Phoenix break rooms. 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